www.rutlandfootcareclinic.co.uk(Website) is brought to you by Rutland Footcare Clinic (‘we’ or ‘us’)whose address is 23 Harrington Way, Oakham, Rutland LE15 6SE
Why you should read this policy
For the purposes of the Data Protection Act 1998, the GDPR and the Data Protection Bill when in force and all other relevant legislation, Tania Kentis the ‘data controller’ (is responsible for, and controls the processing of, your personal data).
Personal information about you (such as your name, email address, phone number) will be obtained, whenever you complete forms on the Website.
We will also obtain personal information you provide when you fill in any patient forms we provide you with, send feedback, post material, contact us for any reason and by any medium, sign up to a service, make purchases through the website, or report a problem with the Website.
We will ask you to provide sensitive personal data before providing any treatments or services to you.
We may retain a record of any contact you make with us.
Personal Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
Occasionally we may receive information about you from other sources (such as your GP), which will be added to the information already held about you in order forus to help supply our services and products to you.
We will use your personal data for the following purposes:
Under laws that are designed to protect your personal data, we need to have what is called a lawful basis or ground each time we use, share or otherwise process your personal data.
We will always ask for your consent to process any information about your health or medical history and will also ask for your consent to market to you.
We may also need to process your personal data to comply with any legal obligations which may be applicable. Likewise, we may process your personal data where this is in the public interest or it is to protect your vital interests, but this will only be in rare circumstances.
In most cases, our processing of your personal data is necessary for the performance of our services and treatments to you and our lawful basis for processing your data is contractual.
Certain uses of your personal data, or other processing activities, may not be strictly necessary to perform our services to you, however, they may be necessary for the purposes of our legitimate interests or the legitimate interests of a third party. They may also be in your interests.
When we say “legitimate interests”, we mean our (or a third party’s) interests in enabling us to provide our services to you as efficiently and securely as possible. For example, we may choose to use a third party to store your personal data; we may do this in part because our use of that service means that your personal data is more secure.
Marketing and opting out
If you give your consent, we may share your personal data with organisations who are our business partners and we or they may contact you (unless you have asked us or them not to do so) bymail, telephone, sms, text/picture/video message, email, about products, services, promotions, special offers and charitable causesthat may be of interest to you. If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt out at any time. See further ‘Your rights,’ below.
We may disclose your personal data to:
other companies or businesses that become partners with Rutland Footcare Clinic.
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
Transfers of data out of the EEA
We will make reasonable efforts to ensure that your data is not transferred outside the European Economic Area (EEA). Where we use data servers that may transfer data out of the EEA we will take steps to ensure adequate protections are in place to ensure the security of your information and give you remedies in the unlikely event of a security breach.
All information you provide to us is stored with secure data processors for the purposes of storing your data, accounting purposes and social media purposes for example. A copy of your information is also stored securely on our internal server and computers where access is restricted.
Please note that ant processors we utilise that may transfer your data to the US, comply with the EU-US Privacy Shield Framework, which is a mechanism that ensures compliance with EU data protection requirements when transferring personal data from the European Union to the United States. You can learn more about Privacy Shield here: https://www.privacyshield.gov/welcome
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using our contact details at the bottom of this policy.
What you can do to keep your information safe
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
You can change your mind or remove or amend your consent at any time.
To revise your consent, access, amend or remove your records or assert any of your rights set out above, you should send your request in writing to us at email@example.com
You will need to provide proof of identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); and specify the personal data you want access to, amended or removed.
How long we will store your data
We will store your data for as long as necessary for the purpose of processing. The data will be deleted in the following circumstances:
The cookies that we utilise on our Website are placed to fulfil such functions as allowing visitors to share content with a range of networking and sharing platforms, analyzing how you use the Website and giving you a better more personalized experience.
Our Website uses the following cookies:
|PHPSESSID||This cookie is used to store a simple message when a form is submitted that can be displayed on a different page.
For example, if you fill in our contact form incorrectly, a message will be stored and presented to you to indicate the errors in the submission.
When our contact us form is submitted successfully, a message is stored and presented to you thanking you for their enquiry.
No personal information is stored in this cookie
Duration: End of Browser Session
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
We welcome your feedback and questions. If you wish to contact us, please send us an email to firstname.lastname@example.orgYou can also write to us at Rutland Footcare Clinic,23, Harrington Way, Oakham Rutland LE15 6SE or call us on 01572 759299
We may change this Policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use the Website.
Data Protection Supervisory Authority
The Data Protection Supervisory Authority in the UK is the Information Commissioners Office. Should you have any complaints about the way we handle your data, you may direct them to the ICO. More information on the ICO can be found on their website here: https://ico.org.uk